Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | We're very pleased Just wanted to pass along that we've received our plaque mounting and it looks great! We're very pleased and I've sent you the balance from the invoice via paypal.
Tom, | happy Thanks -- helpful info indeed. Today I got confirmation that my order's been shipped! WOW was that ever fast! Your production facility must be huge -- and super-busy. Thanks to everyone involved with completing/shipping orders. Lookin' forward to seeing these canvases!
Jooly, | completely in love I received the most beautiful print on the William Turner from you guys and i am just completely in love with it.
I did so much research looking for a Canadian lab that delivers these exact products and am thrilled to have found Canada On Canvas! I honestly did not realize how established this company is.
Jonny, |